Need Assistance? Check the Help Guide First!
Before submitting a help request, we encourage you to review the attached PDF guide. It covers most common questions and provides step-by-step instructions to help you navigate the app's features. Whether you're setting up API keys, managing appointments, or optimizing routes, the guide is your go-to resource for quick answers. If your issue remains unresolved after consulting the guide, feel free to reach out for further support. We're here to help!

    Support Request

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Our Commitment to You: At Home Care Scheduler, we are dedicated to providing you with the support you need. Our goal is to respond to all support requests within 24 hours on business days. Once you submit a request, it will be assigned to a support specialist who will work with you until your issue is resolved. Our support hours are 9 AM to 5 PM, Monday through Friday. For faster resolution, please provide a detailed description of your issue.

Home-Care Scheduler

​Our route optimization software seamlessly integrates with existing healthcare systems, offering efficient scheduling and dynamic route planning to maximize patient visits while minimizing costs and ensuring compliance.
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Disclaimer: Home Care Scheduler does not collect health information, and therefore, HIPAA compliance is not required for our operations. We are not the primary source of data collection; instead, information is transferred into our application from your practice management software. It is the responsibility of our users to ensure that all data transfers comply with GDPR guidelines, including informing and obtaining consent from data subjects about the data transfer process